Order Processing/Customer Service

As life-long motorcyclists and motorcycle industry professionals, we know this is a small industry and “what goes around comes around”.  Although all businesses need to make a profit, we’re not in this for short-term gain, and are committed to a set of values that provide you with honesty, integrity and the good old “Golden Rule”.  

Payments

We accept several major credit cards, as well as PayPal.  International orders (Excluding Canada) must be paid by a verified PayPal account.

Credit Cards

We accept Visa, MasterCard and American Express. Online orders using credit cards for payment must include the credit card number, expiration date, authorization code and the same billing address where you receive your statement. For maximum security, we DO NOT retain your credit card information. We reserve the right to refuse orders with a ship-to address different than the billing address.

Paypal

When purchasing with PayPal, please note that you will exit the Racer Gloves USA website and be redirected to the PayPal website during the checkout process. You should continue until you receive a confirmation message from PayPal, assuring that your payment has been completed. If you do not complete this process, your order cannot be filled and shipped. 

Warranty

Racer Gloves are warrantied to be free from defects in materials and workmanship for a period of 1 year from purchase date to the original owner. Normal wear and crash damage are NOT covered under warranty.

If you experience a problem with your Racer product and feel that it may be defective in some way, please contact us immediately. We’ll probably ask for photos and other information prior to requesting that you return it back to us.

Once your item is received at Racer Gloves USA and is deemed a defective item under warranty, we’ll notify you via email and or phone call. Depending on the defect, we will either have it repaired, or send you a new replacement. Bottom line…if it’s defective and within the warranty period, we’ll either repair or replace it at no cost to you.

Please note:  All warranty is limited to the original purchaser of the product and warranty requests require a copy of the original invoice.

Have a question? Need to contact us?  Send us an Email or give a call at 541-460-7001, M-F 10am-5pm PST. We will do our best to reply to your inquiry within 1 business day. For order tracking questions, please log into your account to check status. 

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Size Chart

Step 1 Palm Measurement

Place your dominant hand lightly on a table and using a flexible measuring tape, measure the circumference of your palm at its widest point. The widest point of your palm is just below your index finger knuckle, to the mid-point between your pinky knuckle and wrist. (See photo 1)

Racer Gloves Size Step 1

 

Step 2 Finger Measurement

Measure from the tip of the middle finger to the base of the palm where it meets the wrist. (see photo 2)

Racer Gloves Size Chart Step 2

Step 3 Find Your Glove Size

Make sure to write down the measurements from Steps 1 and 2. Compare that information to the sizing chart below to find your size in Racer Gloves. 

Men's Gloves 

Men's Sizes XS S M L XL 2XL 3XL
Palm Measurement 8 1/4 8 1/2 8 3/4 9 9 1/2 10 10 1/2
Finger Measurement 6 3/4 7 7 1/4 7 1/2 8 8 1/4 8 1/2

 

 Women's Gloves

Women's Sizes XS S M L
Palm Measurement 7 1/2 7 3/4 8 8 1/4
Finger Measurement 6 3/4 7 7 1/4 7 1/2

 

Step 4 Get Your Gloves!

Have questions on fit or sizing? No problem! Give us a call at 541-460-7001 or send us an email